1. THE WORLD HAS BEEN CHANGED.
- Insurance market with continuous upward growth
- Innovatory Services
- Development of e-business.
- Keeping up with the evolution of daily living
- Development of services for individuals
- Awareness of local needs.
- Consistently growing market
- Strong internationalization
- New concept of automobile assistance.
Growing urbanization and an ageing population have given rise to the development of new services.
This market is becoming structured, from emergency assistance to health care and assistance to dependant people.
2. OUR WAY OF LIFE IS CHANGING
Increased life expectancy and geographical separation has changed the fabric of social and family life. Homecare caters for the needs of dependent people and is becoming more intensive. Urbanization also tends tend to increase the stress of daily life. And different sectors of the population are looking for assistance in the general management of their day-to-day life. It is estimated that home and family care should grow on average by at least 10% per year from now until 2010.
To provide medical, technical or legal assistance wherever you are and live is our job.
3. IMPROVING LIFE STYLES ALL OF US
“Lanex Assistance” attaches great importance to its ambition to become a provider of new insurance services in the homecare sector. “Lanex Assistance” is keeping in step with life style evolution, bringing assistance where needed in the every day lives of its customers. We started with a “pre- need” package of insurance services.
4. IMPROVING LIFE STYLES ALL OF US
Long time experience helps us to offer a large range of services that vary from country to country in keeping with local needs and requirements. The Group assists business and public authorities that wish to offer their customers high quality assistance. Faced with the ever-increasing level of travel throughout the world, and the awareness of new risks for travelers, “Lanex Assistance” is developing new products to better satisfy its customers' expectations providing additional detailed information, non stop internet contact person, professional advises etc.
5. TRAVEL IS A DEVELOPING MARKET
The volume of travel and travelers in Europe and all the world in the last 19 years increased many times. Decreasing travel times and the development of new distribution and "low cost" networks has encouraged worldwide travel and increased our awareness of new risks. These risks may be health related, caused by natural events, stress at home or work place related, family members kind of living or our life speed. Today travelers are constantly looking for wider coverage and better performance.
6. TRAVEL ASSISTANCE IS MOVING TO A NEW DIRECTION
As a experienced operator in the area of Travel Assistance, “Lanex Assistance” is particularly well placed in this traditional market. Continual growth of the travel market and new trends have resulted in greater opportunities for development. Our two divisions “Lanex Tours” /Licensed Bulgarian Tour operator/ and “Lanex Auto” has been to consolidate its Travel and Automobile sectors, introduce new services and further develop its healthcare and technical care services.
7. CAR SALES IS A GROWING MARKET
Bulgaria experiencing rapid growth in the market for motor vehicles. Simultaneously in developed societies, the market is continuing to grow strongly, and based on projections the world automobile market is expected to grow by 3 to 4% between now and 2010.
8. A GRATER INTERNATIONALISATION
Most major motor manufacturers base their strategies on their international positioning. Invitations to tender at a global and Pan-European level continue to increase. In addition, insurance companies and financial institutions are grouping together and becoming concentrated on an international scale. These trends are increasing the demand for guarantees and mechanical maintenance as well as the need for fleet management.
9. ENHANCING MOTOR BREAKDOWN
Automobile assistance is one of the new sectors for “Lanex Assistance”. To support the development of the market, “Lanex Group” is revitalizing its organization and expanding its offers. We are managing our own car service center and this is our way to meet and implement new technologies and equipment and to guarantee the optimum quality of service as well.